5 Common Communication Barriers

What are some of the most common communication barriers that can lead to misunderstandings? Explore the list below to find out:

Informational. Providing too little or too much information can create a communication barrier. If we speak in vague terms or leave out essential details, our receivers might not have enough information to understand our messages correctly. If, on the other hand, we give too much information, our receivers may be unable to focus in on any key points or takeaways.
Language. When we use abbreviations, slang, technical jargon, or colloquialisms, we risk confusing our receivers. Not only does this often lead to a misinterpretation of our message, but it can also cause our receivers to avoid providing input because they don't want to appear unknowledgeable.
Emotional. When our emotions are heightened—such as when we are stressed, overtired, nervous, sad, or angry—effective communication can become difficult. As receivers, we may be more distracted and prone to selective listening. As senders, we may be unable to convey our thoughts clearly.
Physical. Background distractions such as noise, faulty equipment, distance, and even physical discomfort can all disrupt the flow of communication. For example, have you ever struggled to hear instructions shouted at you from a distance? Or, have you ever tried to pay attention to a long presentation in a stuffy meeting room with the temperature set at 80 degrees?
Perceptual. Because we all come from different backgrounds, cultures, and experiences, we tend to have different perspectives. These unique viewpoints can cloud our understandings and cause us to interpret the same words and actions differently. For example, while giving a “thumbs up” gesture may be seen as a sign of approval for some, in other cultures that same action is perceived as rude and offensive.

How to Remove Five Common Communication Barriers

Give Clear, Concise Info

When explaining something to others, eliminate the guesswork by being straightforward and providing specifics. Or, if you are the receiver and feeling confused, clearly ask the sender for more information by requesting details or examples.

Also, remember that part of being clear means being concise. Avoid long-winded sentences, stay on target, and keep your points focused and brief. If you’re the receiver and the message is too jumbled, try giving a concise prompt to the sender: “What’s the end goal?”

Use Simple Language

Your message is less likely to be misinterpreted if you use everyday language that everyone understands. You should avoid abbreviations, slang, jargon, or colloquialisms. Instead, choose short, easy words and simplify your language as much as possible. Or, if you’re the receiver and don’t understand the language, try restating what the sender said in simpler terms to make sure you’re on the same page.

Have Emotional Awareness

While we can’t always control our feelings, we can be more aware of them. If your emotions are heightened, try stepping away and asking to return to the situation when you’re more stable. Equally, if you recognize that someone else is emotionally charged, try to be sensitive and not force the communication.

Have Physical Awareness

If you’re struggling to understand another person (or are being misunderstood yourself), see if you can spot any physical barriers. Are you having trouble hearing this person because the cell service is bad? Try calling the person back later. Are you in a meeting where everyone is fidgeting because they’ve been sitting for three hours straight? Maybe it’s time to take a break. Physical communication problems can usually be fixed with just a little effort.

Keep an Open Mind

When you or someone else is sharing information, do your best to remember that you may have different perspectives. Put yourself in the other person’s shoes, try to see things from their viewpoint, and keep an open mind. You’ll then be less likely to offend someone accidentally or jump to the wrong conclusions about what they did or said.

M2:S3 - How to remove 5 common communication barriers

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